Your IT Support
Journey with T3C
Because your business doesn’t stop — and neither should your IT.
In today’s world, your team, your customers, and your operations rely on systems being available, all the time. When technology fails, the impact is immediate: missed deadlines, lost revenue, frustrated staff, and unhappy customers.
That’s why we focus on building IT environments that are stable, secure, and resilient. Our goal is simple, to keep your systems running, your people connected, and your business moving forward.
We do this by proactively monitoring your infrastructure, resolving issues before they cause disruption, and supporting you with rapid response when something unexpected happens. From reliable cloud platforms to business continuity planning and disaster recovery, we make sure your business stays online, no matter what.
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24/7 Monitoring
& Alerting
We keep watch, so you don’t have to.
Our systems constantly monitor your network, servers, and endpoints, identifying issues before they impact your business.
Backup &
Disaster Recovery
Ready for the unexpected.
Your data is securely backed up and recoverable in the event of outages, cyberattacks, or hardware failure with recovery plans tailored to your business.
Network
Resilience
Fast, stable, always-connected.
From broadband and leased lines to SD-WAN and failover, we build networks that keep you connected, even when the unexpected hits.
Endpoint Protection
& Security
Security that never sleeps.
We secure every device with real-time protection, patching, and controls to stop threats before they spread.
Cloud Infrastructure
& Hosting
Scalable, reliable, and always available.
Whether you're fully cloud-based or hybrid, we host your critical systems in high-availability environments with built-in redundancy.
Responsive
Support Team
Real help. When you need it.
Our team is on-hand to resolve issues fast, prevent downtime, and keep your people productive. No call queues, no excuses.
How we help:
It’s not just about uptime,
it’s about peace of mind.
When you partner with T3C, you can focus on your business knowing your IT is in safe hands. Whether you're operating from a single site or across multiple locations, we’ll tailor a support and continuity strategy that works for your team and your customers.
When things go wrong, we act quickly. When things are running smoothly, we make sure they stay that way.
Common risks we help avoid, and how:
Unplanned downtime – We monitor and maintain your systems to keep services running without interruption.
System failures – We design resilient infrastructure with redundancy to prevent single points of failure.
Slow response to issues – Our expert support team is available when you need them, with guaranteed response times.
Incomplete backups – We implement and test automated backup solutions to ensure fast recovery when it matters.
Lack of continuity planning – We help you prepare with clear, tailored disaster recovery strategies.
Empowering people with the right tools to do their best work
The way we work has changed — and smart businesses are adapting. Whether your teams are remote, hybrid, or spread across multiple sites, success now depends on giving people secure, flexible access to the tools they need, wherever they are.
At T3C, we help businesses modernise how they work — with collaboration platforms, cloud productivity tools, and automation that fits into daily operations without causing disruption. The result? Better visibility, faster decisions, and happier teams who are able to focus on what matters.
Built for productivity. Backed by security.
From Microsoft 365 and Teams to cloud desktops, automation, and secure file access, we bring together the right technologies to support your people and protect your business.
Whether you’re consolidating tools, training users, or preparing for the next stage of your digital journey, we make sure your tech is working for you — not against you.
Support for your frontline teams, too
Modernisation isn’t just for desk-based users.
We help frontline workers in manufacturing, healthcare, construction and beyond stay connected, informed, and efficient — with the tools they need to deliver on the ground, not just behind a screen.
Our approach
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What our customers say
★★★★★
T3C Group has transformed our IT experience, ensuring we
stay secure and worry-free every day.
★★★★★
Thanks to T3C Group, our operations run smoothly and our data is always protected and secure.
★★★★★
T3C Group have helped us in getting our infrastructure and operations transformed to a great standard
A Trusted Partner
We’re more than just an IT provider — we become part of your team.
From day one, we work alongside you to keep your systems running, resolve issues before they become problems, and give advice you can rely on. Whether we’re managing everything or supporting your internal IT, you’ll always get a responsive team that’s on your side.
End User Support
Fast, friendly help when your team needs it most.
From password resets to laptop issues, our service desk is on hand to get your people back to work quickly. We offer remote and onsite support with a team that acts like an extension of your business — solving problems, guiding users, and keeping productivity high.
Working Smarter
We help you use the right tools in the right way — unlocking efficiencies, reducing costs, and improving experience. From Microsoft 365 to automation, we help you modernise your tech without overcomplicating it.
Reporting that makes sense
We provide monthly ticket summaries, usage breakdowns, and quarterly service reviews — giving you visibility and direction without the technical waffle.
Vendor & Licence Management
We manage third-party suppliers on your behalf — software, telecoms, licences and more — so you can focus on running your business, not chasing support calls.
Integrated Security
Your devices and systems are protected with patching, antivirus, email filtering and more — aligned with your wider cyber protection strategy.
How we help
Supporting end users
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Monitoring & Alerting (RMM)
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Incident Response Reactive only Reactive + Proactive Full incident + problem management
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Service Requests Pay-as-you-go 2 hours/month included Unlimited or agreed monthly allowance
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Change Management – 2 hours/month included Full ITIL-aligned process
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Patch Management & AV Device-level OS & endpoint patching Endpoint + server patching + monitoring
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Ticket Reporting Monthly summary Monthly with commentary Strategic reporting & insights
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Service Delivery Manager – Named contact Dedicated SDM + regular reviews
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Vendor & Licence Management –
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Onsite Support (Optional) Chargeable Chargeable Pre-agreed or included
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Custom support tiers and enterprise packages available — just ask.
Harnessing the Power of Three
At T3C, the number three is integral to our philosophy and operations.
We have structured our managed service offerings into three tiers and focus on three core areas; Cloud, Data Center, Managed and Professional Services.
This triad approach ensures comprehensive support for your business, allowing us to deliver exceptional value, flexibility, and expertise. The power of three enables us to streamline processes, enhance efficiency, and provide tailored solutions that meet your unique needs.
01
Essential
Monitoring services to alert system uptime, ensuring your operations are running smoothly.
02
Core
Comprehensive support including monitoring and essential maintenance.
03
Enhanced
Premium support with advanced features and proactive management.
Ready to partner with us?
Contact us today.
To speak to one of our experts, please call our team on 0330 127 1731, or you can fill out the form and we'll get back to you.
