Why T3C?
With decades of experience supporting UK SMEs, we offer fast, friendly, and no-fuss service designed to keep your business moving. Our flexible delivery scales with your growth, underpinned by a security-first approach that’s fully integrated into everything we do. And with clear, transparent reporting, you’ll get the clarity you need—without the confusion.
A Trusted Partner
We’re more than just an IT provider — we become part of your team.
From day one, we work alongside you to keep your systems running, resolve issues before they become problems, and give advice you can rely on. Whether we’re managing everything or supporting your internal IT, you’ll always get a responsive team that’s on your side.
End User Support
Fast, friendly help when your team needs it most.
From password resets to laptop issues, our service desk is on hand to get your people back to work quickly. We offer remote and onsite support with a team that acts like an extension of your business — solving problems, guiding users, and keeping productivity high.
Working Smarter
We help you use the right tools in the right way — unlocking efficiencies, reducing costs, and improving experience. From Microsoft 365 to automation, we help you modernise your tech without overcomplicating it.
Reporting that makes sense
We provide monthly ticket summaries, usage breakdowns, and quarterly service reviews — giving you visibility and direction without the technical waffle.
Vendor & Licence Management
We manage third-party suppliers on your behalf — software, telecoms, licences and more — so you can focus on running your business, not chasing support calls.
Integrated Security
Your devices and systems are protected with patching, antivirus, email filtering and more — aligned with your wider cyber protection strategy.
How we help
Supporting end users
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Monitoring & Alerting (RMM)
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Incident Response Reactive only Reactive + Proactive Full incident + problem management
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Service Requests Pay-as-you-go 2 hours/month included Unlimited or agreed monthly allowance
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Change Management – 2 hours/month included Full ITIL-aligned process
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Patch Management & AV Device-level OS & endpoint patching Endpoint + server patching + monitoring
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Ticket Reporting Monthly summary Monthly with commentary Strategic reporting & insights
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Service Delivery Manager – Named contact Dedicated SDM + regular reviews
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Vendor & Licence Management –
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Onsite Support (Optional) Chargeable Chargeable Pre-agreed or included
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Custom support tiers and enterprise packages available — just ask.
Ready to partner with us?
Contact us today.
To speak to one of our experts, please call our team on 0330 127 1731, or you can fill out the form and we'll get back to you.
Harnessing the Power of Three
At T3C, the number three is integral to our philosophy and operations.
We have structured our managed service offerings into three tiers and focus on three core areas; Cloud, Data Center, Managed and Professional Services.
This triad approach ensures comprehensive support for your business, allowing us to deliver exceptional value, flexibility, and expertise. The power of three enables us to streamline processes, enhance efficiency, and provide tailored solutions that meet your unique needs.
01
Essential
Monitoring services to alert system uptime, ensuring your operations are running smoothly.
02
Core
Comprehensive support including monitoring and essential maintenance.
03
Enhanced
Premium support with advanced features and proactive management.
Enterprise-Class
West Yorkshire Data Centres
Our northern data centres provide secure, high-performance infrastructure for businesses across the North of England and beyond. Strategically located for low-latency access and regional resilience, they offer enterprise-grade environments with full power redundancy, physical security, and high-speed connectivity.
Whether you need colocation, private hosting, or cloud interconnects, our northern facilities deliver the reliability and scalability your business depends on, all backed by T3C’s local support and expertise.
ISO-certified data centres
Custom built with only enterprise grade infrastructure, we deliver the flexibility and control each organisation requires.
Redundant power
Every site has Uninterruptible Power Supply systems and standby diesel generators to keep the site functioning in case of mains supply failure. N+1 redundancy giving 100% uptime SLA on power and cooling systems.
Cooling
We use Direct Expansion (DX) Computer Room Air Conditioning (CRAC) units in an N+1 configuration.
Fire suppression
Highly sensitive VESDA fire detection and gas suppression systems are installed in all of our Data Centres.
Free parking & EV charging
Free-of-charge car parking and EV charging for client use whilst on-site.
Onsite facilities
Crash carts and loaner tools available for use with no charge.Free-of-charge on-site secure disk destruction.Break-out rooms, rest areas, and refreshing facilities